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  • Access to data by country 🇩🇪 Germany
  • Access to 🌍 global analytics of banking apps
  • Access to customer reviews from the App Store and Google Play
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comdirect 2.8 / 10 DXR AI INDEX

🇩🇪 Germany

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27% 🙂 Positive 398
27%
🇩🇪
45%
🌍
62%
71% 😕 Negative 1068
71%
🇩🇪
52%
🌍
33%
2% 😎 Neutral 29
2%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-15 - 2024-12-22 39 Login & Access General Support & Assistance App Design Technical Issues
2024-12-01 - 2024-12-08 66 Login & Access General Payments Support & Assistance App Design
2024-09-01 - 2024-09-08 44 Login & Access General Money Transfers App Design App Updates
2024-08-25 - 2024-09-01 40 Login & Access General Cards App Design App Updates
2024-07-14 - 2024-07-21 39 Login & Access General Money Transfers Support & Assistance App Design
2024-06-30 - 2024-07-07 42 Login & Access General Money Transfers Support & Assistance App Design
2024-06-23 - 2024-06-30 55 Login & Access General Support & Assistance App Design App Updates
2024-06-16 - 2024-06-23 46 Login & Access General Support & Assistance App Design Fees, Limits & Charges
2024-06-09 - 2024-06-16 44 Login & Access General App Design Technical Issues App Updates
2024-06-02 - 2024-06-09 50 Login & Access General Support & Assistance App Design Technical Issues

comdirect 🇩🇪 Germany 🌍 Global
Loyalty Program Important 1 100% -52% -6%
Investments Important 1 100% -65% 28%

comdirect 🇩🇪 Germany 🌍 Global
App Speed 7 -11% 0% 34%
General Important 736 -18% 30% 59%
Language 5 -60% -1% -20%
Money Transfers 22 -71% -60% -6%
Technical Issues 54 -72% -80% -69%
App Design Important 258 -79% -50% 44%
Support & Assistance Important 85 -87% -81% -35%
App Updates 38 -90% -91% -76%
Login & Access Important 198 -94% -91% -85%
Cards 37 -97% -84% -52%
QR Payments 5 -100% -71% -61%
Notifications & SMS 2 -100% -91% -77%
Deposits & Accounts 1 -100% -58% -26%
Currency & FX Accounts 1 -100% -37% 39%
Account Blocking 5 -100% -95% -70%
Ecosystem 1 -100% -33% -61%
Profile & Settings 1 -100% -74% -58%
Payments 22 -100% -86% -10%
ATMs 1 -100% -63% 11%
Fees, Limits & Charges 14 -100% -90% -48%