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Sparkasse Ihre mobille Filiale 3.2 / 10 DXR AI INDEX

🇩🇪 Germany

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30% 🙂 Positive 1607
30%
🇩🇪
45%
🌍
62%
67% 😕 Negative 3633
67%
🇩🇪
52%
🌍
33%
3% 😎 Neutral 160
3%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 187 Login & Access General Support & Assistance App Design App Updates
2024-11-24 - 2024-12-01 213 Login & Access General Support & Assistance App Design Technical Issues
2024-11-17 - 2024-11-24 200 Login & Access General Support & Assistance App Design Technical Issues
2024-11-10 - 2024-11-17 204 Login & Access General Support & Assistance App Design Technical Issues
2024-07-28 - 2024-08-04 125 Login & Access General Cards Support & Assistance App Design
2024-06-30 - 2024-07-07 122 Login & Access General Support & Assistance App Design App Updates
2024-02-25 - 2024-03-03 156 Login & Access General Support & Assistance App Design Technical Issues
2024-01-28 - 2024-02-04 205 Login & Access General Support & Assistance App Design Technical Issues
2024-01-21 - 2024-01-28 129 Login & Access General Support & Assistance App Design Technical Issues
2024-01-14 - 2024-01-21 125 Login & Access General Support & Assistance App Design Technical Issues

Sparkasse Ihre mobille Filiale 🇩🇪 Germany 🌍 Global
Language 17 0% -1% -20%
General Important 2997 -5% 30% 59%
App Speed 16 -29% 0% 34%
Deposits & Accounts 2 -33% -58% -26%
Loyalty Program 3 -57% -52% -6%
Money Transfers 69 -75% -60% -6%
App Design Important 650 -76% -50% 44%
Cash Loans 19 -78% -89% -65%
Currency & FX Accounts 4 -80% -37% 39%
Support & Assistance Important 351 -84% -81% -35%
Technical Issues 169 -88% -80% -69%
Fees, Limits & Charges 35 -89% -90% -48%
Cards 93 -89% -84% -52%
QR Payments 20 -89% -71% -61%
Payments 36 -90% -86% -10%
App Updates 153 -94% -91% -76%
Login & Access Important 715 -95% -91% -85%
Account Blocking 26 -98% -95% -70%
Notifications & SMS 4 -100% -91% -77%
Investments 1 -100% -65% 28%
Repeat Transactions 2 -100% -95% -43%
Ecosystem 3 -100% -33% -61%
Profile & Settings 6 -100% -74% -58%
Balances & Products 6 -100% -99% -78%
Insurance 1 -100% -100% -62%
Advertising 2 -100% -86% -70%
ATMs 1 -100% -63% 11%