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  • Access to data by country 🇩🇪 Germany
  • Access to 🌍 global analytics of banking apps
  • Access to customer reviews from the App Store and Google Play
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Vivid Business and Personal 1.5 / 10 DXR AI INDEX

🇩🇪 Germany

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13% 🙂 Positive 125
13%
🇩🇪
45%
🌍
62%
85% 😕 Negative 803
85%
🇩🇪
52%
🌍
33%
1% 😎 Neutral 12
1%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-06-30 - 2024-07-07 32 Login & Access General Transaction History Support & Assistance Technical Issues
2024-06-23 - 2024-06-30 50 Login & Access General Money Transfers Support & Assistance Account Blocking
2024-06-16 - 2024-06-23 34 Login & Access General Balances & Products Transaction History Support & Assistance
2024-06-09 - 2024-06-16 31 Login & Access General Money Transfers Support & Assistance Account Blocking
2024-06-02 - 2024-06-09 55 Login & Access General Money Transfers Support & Assistance Account Blocking
2024-05-26 - 2024-06-02 62 Login & Access General Money Transfers Support & Assistance Account Blocking
2024-05-19 - 2024-05-26 51 Login & Access General Money Transfers Support & Assistance Technical Issues
2024-05-12 - 2024-05-19 47 Login & Access General Payments Support & Assistance Technical Issues
2024-05-05 - 2024-05-12 29 Login & Access General Support & Assistance Technical Issues App Updates
2024-04-21 - 2024-04-28 36 Login & Access General Support & Assistance Account Blocking Fees, Limits & Charges

Vivid Business and Personal 🇩🇪 Germany 🌍 Global
App Speed Important 7 14% 0% 34%

Vivid Business and Personal 🇩🇪 Germany 🌍 Global
General Important 198 -5% 30% 59%
App Design 23 -29% -50% 44%
Investments 3 -50% -65% 28%
Loyalty Program 19 -55% -52% -6%
Transaction History 4 -60% -73% -50%
Cards 19 -67% -84% -52%
Currency & FX Accounts 3 -75% -37% 39%
Money Transfers 62 -79% -60% -6%
Balances & Products 5 -80% -99% -78%
Deposits & Accounts 8 -80% -58% -26%
Payments 11 -83% -86% -10%
Technical Issues 52 -86% -80% -69%
Fees, Limits & Charges 17 -92% -90% -48%
Support & Assistance Important 276 -95% -81% -35%
Account Blocking Important 94 -96% -95% -70%
Login & Access Important 115 -99% -91% -85%
Cash Loans 1 -100% -89% -65%
Notifications & SMS 2 -100% -91% -77%
Ecosystem 1 -100% -33% -61%
Language 1 -100% -1% -20%
Profile & Settings 5 -100% -74% -58%
App Updates 12 -100% -91% -76%
Advertising 2 -100% -86% -70%