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- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
HVB Mobile Banking
3.9 / 10
DXR AI INDEX
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39%
🙂 Positive
442
🇩🇪
🌍
59%
😕 Negative
659
🇩🇪
🌍
2%
😎 Neutral
22
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-08 - 2024-12-15 | 39 | Login & Access General Cards App Design Technical Issues |
| 2024-09-08 - 2024-09-15 | 40 | Login & Access General App Design |
| 2024-08-11 - 2024-08-18 | 45 | Login & Access General Cards Support & Assistance App Design |
| 2024-07-07 - 2024-07-14 | 117 | Login & Access General QR Payments Support & Assistance App Design |
| 2024-06-02 - 2024-06-09 | 123 | Login & Access General Payments Support & Assistance App Design |
| 2024-05-05 - 2024-05-12 | 138 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-03-31 - 2024-04-07 | 40 | Login & Access General Support & Assistance App Design Fees, Limits & Charges |
| 2024-03-24 - 2024-03-31 | 73 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-03-10 - 2024-03-17 | 62 | Login & Access General Loyalty Program Support & Assistance App Design |
| 2024-01-07 - 2024-01-14 | 40 | Login & Access General App Design |
|
HVB Mobile Banking
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Language Important 1 | 100% | -1% | -20% |
| Loyalty Program Important 1 | 100% | -52% | -6% |
| Profile & Settings Important 2 | 33% | -74% | -58% |
| General Important 624 | 10% | 30% | 59% |
|
HVB Mobile Banking
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Cash Loans 3 | -20% | -89% | -65% |
| Money Transfers 5 | -40% | -60% | -6% |
| App Updates 5 | -43% | -91% | -76% |
| QR Payments 5 | -50% | -71% | -61% |
| App Design Important 288 | -52% | -50% | 44% |
| App Speed 4 | -67% | 0% | 34% |
| Technical Issues 20 | -80% | -80% | -69% |
| Support & Assistance Important 53 | -85% | -81% | -35% |
| Login & Access Important 81 | -92% | -91% | -85% |
| Payments 6 | -100% | -86% | -10% |
| Cards 16 | -100% | -84% | -52% |
| Search 1 | -100% | 0% | 35% |
| Currency & FX Accounts 1 | -100% | -37% | 39% |
| Account Blocking 4 | -100% | -95% | -70% |
| Fees, Limits & Charges 3 | -100% | -90% | -48% |