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- Access to customer reviews from the App Store and Google Play
Postbank
3.6 / 10
DXR AI INDEX
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33%
🙂 Positive
1271
🇩🇪
🌍
63%
😕 Negative
2426
🇩🇪
🌍
3%
😎 Neutral
134
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-11-10 - 2024-11-17 | 95 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-07-14 - 2024-07-21 | 94 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-06-23 - 2024-06-30 | 112 | Login & Access General Support & Assistance App Design App Updates |
| 2024-06-16 - 2024-06-23 | 108 | Login & Access General Support & Assistance App Design App Updates |
| 2024-05-19 - 2024-05-26 | 117 | Login & Access General Support & Assistance App Design App Updates |
| 2024-05-12 - 2024-05-19 | 87 | Login & Access General Support & Assistance App Design App Updates |
| 2024-03-31 - 2024-04-07 | 104 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-03-24 - 2024-03-31 | 97 | Login & Access General Money Transfers App Design App Updates |
| 2024-03-10 - 2024-03-17 | 94 | Login & Access General Payments Support & Assistance App Design |
| 2024-03-03 - 2024-03-10 | 95 | Login & Access General Payments Support & Assistance App Design |
|
Postbank
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Currency & FX Accounts 1 | 100% | -37% | 39% |
| App Speed Important 12 | 47% | 0% | 34% |
| General Important 2353 | 4% | 30% | 59% |
|
Postbank
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Language 9 | -33% | -1% | -20% |
| Ecosystem 2 | -33% | -33% | -61% |
| Loyalty Program 2 | -33% | -52% | -6% |
| Profile & Settings 4 | -50% | -74% | -58% |
| QR Payments 32 | -53% | -71% | -61% |
| Money Transfers 62 | -68% | -60% | -6% |
| App Design Important 393 | -69% | -50% | 44% |
| Cards 55 | -77% | -84% | -52% |
| Technical Issues 109 | -83% | -80% | -69% |
| Support & Assistance Important 176 | -84% | -81% | -35% |
| Account Blocking 15 | -89% | -95% | -70% |
| App Updates 87 | -91% | -91% | -76% |
| Payments 40 | -91% | -86% | -10% |
| Login & Access Important 426 | -93% | -91% | -85% |
| Fees, Limits & Charges 31 | -98% | -90% | -48% |
| Notifications & SMS 5 | -100% | -91% | -77% |
| Cash Loans 7 | -100% | -89% | -65% |
| Deposits & Accounts 1 | -100% | -58% | -26% |
| Repeat Transactions 1 | -100% | -95% | -43% |
| Transaction History 4 | -100% | -73% | -50% |
| Balances & Products 3 | -100% | -99% | -78% |
| Advertising 2 | -100% | -86% | -70% |
| ATMs 1 | -100% | -63% | 11% |