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- Access to detailed profiles
- Access to data by country 🇩🇪 Germany
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
ING Deutschland
2.9 / 10
DXR AI INDEX
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27%
🙂 Positive
1124
🇩🇪
🌍
71%
😕 Negative
2928
🇩🇪
🌍
2%
😎 Neutral
76
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-01 - 2024-12-08 | 105 | Login & Access General Cards Support & Assistance App Design |
| 2024-11-24 - 2024-12-01 | 109 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-11-10 - 2024-11-17 | 94 | Login & Access General Support & Assistance App Design App Updates |
| 2024-10-27 - 2024-11-03 | 99 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-10-20 - 2024-10-27 | 114 | Login & Access General Support & Assistance App Design App Updates |
| 2024-06-30 - 2024-07-07 | 108 | Login & Access General Cards Support & Assistance App Design |
| 2024-06-23 - 2024-06-30 | 178 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-03-24 - 2024-03-31 | 121 | Login & Access General Support & Assistance App Design App Updates |
| 2024-02-04 - 2024-02-11 | 122 | Login & Access General Support & Assistance App Design App Updates |
| 2023-12-31 - 2024-01-07 | 99 | Login & Access General Support & Assistance App Design Technical Issues |
|
ING Deutschland
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| General Important 2117 | -12% | 30% | 59% |
| App Speed 13 | -30% | 0% | 34% |
| Currency & FX Accounts 3 | -33% | -37% | 39% |
| Language 20 | -38% | -1% | -20% |
| App Design Important 597 | -65% | -50% | 44% |
| Money Transfers 43 | -65% | -60% | -6% |
| Loyalty Program 5 | -67% | -52% | -6% |
| Transaction History 2 | -75% | -73% | -50% |
| Support & Assistance Important 218 | -80% | -81% | -35% |
| Technical Issues 136 | -84% | -80% | -69% |
| Cards 93 | -84% | -84% | -52% |
| QR Payments 47 | -85% | -71% | -61% |
| Fees, Limits & Charges 21 | -87% | -90% | -48% |
| Cash Loans 13 | -89% | -89% | -65% |
| Payments 29 | -95% | -86% | -10% |
| App Updates 111 | -95% | -91% | -76% |
| Login & Access Important 611 | -96% | -91% | -85% |
| Account Blocking 21 | -97% | -95% | -70% |
| Notifications & SMS 9 | -100% | -91% | -77% |
| Investments 2 | -100% | -65% | 28% |
| Ecosystem 1 | -100% | -33% | -61% |
| Deposits & Accounts 2 | -100% | -58% | -26% |
| Profile & Settings 3 | -100% | -74% | -58% |
| Balances & Products 4 | -100% | -99% | -78% |
| Advertising 6 | -100% | -86% | -70% |
| ATMs 1 | -100% | -63% | 11% |